Care guide

Proper care and maintenance of your glassware will increase longevity, clarity and condition. Follow the below guidelines to care for your glassware and decoration.

 

WASHING & POLISHING

  • Rinse glassware as soon as possible after use.
  • Ensure the dishwasher’s pipes, helix and filter are clean.
  • When loading the dishwasher, ensure that glassware is secure and they do not touch each other or other items. We recommend the use of dedicated glassware racks to prevent touching and movement between the glassware that may scratch or damage the glass or decoration.
  • Use an appropriate non-abrasive detergent.
  • Select the appropriate glassware-specific or gentle wash cycle to reduce the risk of breakage from excessive temperature or water pressure.
  • Allow glassware to cool before handling.
  • If towel drying is necessary, use a soft, lint-free cloth.
  • To polish, use a dedicated microfibre or lint-free cloth polishing cloth.
  • Avoid excessive pressure while polishing.
  • Do not hold the base and bowl at the same time. This can result in twisting or pressure that can break the stem.
  • Towels and cloths should be washed without fabric softener as it may leave residue on the glassware.

 

MECHANICAL SHOCK

  • Mechanical shock occurs when glassware comes into contact with another object.
  • Contact can cause minor abrasions that are invisible to the eye but cumulate over the life of the glass making them more susceptible to breakage.
  • Do not allow ice scoops, taps or bottles to touch the glassware.
  • Never carry glassware in bouquets, or stack non stackable glassware.

 

THERMAL SHOCK

  • Thermal shock can occur when glassware is subjected to extreme temperature changes. Transitioning from one temperature to another puts stress on the glassware due to rapid, often uneven, expansion or contraction of the material. This stress may cause it to crack or break.
  • To prevent thermal shock, allow the glassware to come to room temperature after washing and do not store in chilled storage.
  • Avoid putting cool liquids or ice in warm glassware or warm liquids in chilled glassware.
  • Do not scoop ice with the glassware.

 

If you are taking care of your glasses as advised and still experiencing a lot of breakages, you may require a change. Contact us or visit our showroom for a consult. One of our team members can discuss your needs and suggest suitable glassware to suit your specific type of venue.