Lead times

Our turn-around time is generally 5-10 business days. This means within 5-10 business days of your order being confirmed your glasses will be ready for dispatch or collection.

During Public Holidays and the Christmas period, lead times can blow out to 15 business days. Please keep that in mind when ordering and order ahead of time to ensure you receive your glasses in time.   

If you have a tight deadline and you require your glasses by a specific date, please let us know at least 3 weeks prior. We will do all we can to meet your deadline.

To ensure that you have your glasses in time often it is easier if you collect the glasses from our factory.

If we aren’t able to meet your deadline we will let you know. Alternatively, you could buy glasses from us without decoration and return them for decorating later. However you would need to bring glasses back in their original boxes within 4 weeks of purchase, any longer and used glasses may become fragile leading to breakages during our printing process.